BanCoppel Selects BPC’s SmartVista to Power Its Instant Credit Cards Issuance Across Mexico

BanCoppel, one of Mexico’s most prominent retail banks and part of Grupo Coppel, has chosen BPC, a global leader in payment solutions, to modernize its cards and payments operations on the next-generation SmartVista platform. This program serves as the cornerstone of BanCoppel’s multi-year digital transformation, designed to position the institution as Mexico’s preferred financial services provider by offering simple, affordable, and accessible solutions.

BanCoppel pioneered unsecured lending for customers without prior credit history, opening access to formal financial services for millions of retail clients previously excluded from traditional banking in Mexico. Building on this legacy, the bank selected BPC to deliver a scalable, flexible, and future-ready technology stack designed for rapid product issuance and configuration.

“This strategic partnership helps us deliver on what matters most: simple, affordable banking for more Mexicans,” said Sergio del Valle, Head of Products, at BanCoppel. “With this modernization, we will be able to reach new customers across both our retail and banking channels, introducing innovative credit card programs. It represents a significant step toward expanding access through our nationwide network, improving everyday financial experiences, and advancing financial adoption and inclusion across the country. We value this collaboration and look forward to building what comes next together.”

Through the implementation of SmartVista, BPC is modernizing BanCoppel’s issuing capabilities, leveraging the platform’s advanced integration features to build a unified payments architecture that accelerates innovation while enhancing security and compliance.

With the new platform, BanCoppel can design and launch credit card programs across both local and international schemes – eGlobal for domestic offerings and Visa for international ones – serving the needs of both banking and retail customers.

Mexican cardholders will benefit from a wide range of modern capabilities including

– Instant card issuance,

– Card freeze and unfreeze controls

– Immediate PIN management.

– Spend management tools

– Real-time balance visibility

– Faster dispute resolution and chargeback among many other benefits.

Card services are now seamlessly integrated into the bank’s broader ecosystem, strengthening its value proposition for customers. The low-code/no-code approach empowers internal teams to fine-tune parameters and launch new offers rapidly, without the need for extensive custom development.

BanCoppel cardholders now enjoy modern payment options and enhanced card experiences. Under its strategic growth plan, the bank is also poised to bring millions of unbanked customers into the financial system over the next five years.

By introducing a single, secure payments foundation, the bank reduces operational complexity and accelerates the delivery of innovative, customer-centric financial products.

“Mexico’s financial landscape is evolving rapidly, and BanCoppel has long been at the forefront of financial inclusion,” said Daniel Hernández, Business Development Director and Country Manager Mexico at BPC. “With SmartVista’s cloud-ready, modular design, BanCoppel gains the flexibility to innovate and scale, reaching new customers through both its banking and retail business lines. We’re proud to support their digital transformation with technology that technology designed to serve their cardholders for decades to come.”

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